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![12 Critical Help Desk Metrics + How to Improve Them [2023]](https://blog.intercomassets.com/blog/wp-content/uploads/2020/12/intercom-july-2019-1.4_COMPRESSED-1.jpg.optimal.jpg "12 Critical Help Desk Metrics + How to Improve Them [2023]")
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![12 Critical Help Desk Metrics + How to Improve Them [2023]](https://blog.intercomassets.com/blog/wp-content/uploads/2020/12/reports.jpg.optimal.jpg "12 Critical Help Desk Metrics + How to Improve Them [2023]")
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